Your Personal Spam Blocker is not as helpful as you think
“I apologize for this automatic reply to your email.
To control spam, I now allow incoming messages only from senders I have approved beforehand.”
Have you ever received an automatic response like this before? Of the 200+ emails I send per day for FSBO.com, I get a half a dozen auto responses asking me to manually request permission to email certain people.
This is frustrating since it was them who had originally contacted us with a question. I follow the instructions as often as I can, but know for sure I do not always get to it, which means my customer never received the information they requested.
Is this my fault, or the customers? Who is responsible for them not receiving the information they had originally requested?